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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,807 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,807 unfiltered reviews

Starting on Page 42 of 15,194. Return to Page 1

5 out of 5 Stars

Tom and his crew were Awesome. Everything moved along without any issues. Everyone was available to answer questions at All times. Thank You. This our Third home purchase with Veterans United.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

My experience with Veterans United Home Loans was absolutely outstanding from start to finish. As a homebuyer using a VA loan, the entire process felt smooth, organized, and stress-free thanks to their incredible team.Joe K took the time to explain every step of the process, answered all of my questions quickly, and made sure I understood everything along the way. Communication was excellent, and I always felt supported and informed throughout my home buying journey.What really stood out to me was their professionalism, efficiency, and dedication to helping veterans become homeowners. They truly care about their clients and work hard to make the experience as seamless as possible.Thanks to Joe K and his team, I was able to successfully close on my new home, and I couldn’t be more grateful. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They made what could have been a stressful process an exciting and rewarding one!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

I’ve dealt with Amy from the beginning, she and the team have exceeded my expectations every time. I constantly receive mail and text messages about refinancing and what I can get etc. I trust Amy to the point I just send a picture of the letter and let her tell me if it’s junk or not. I never will work with another lender as long as she is in the game

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars

Fantastic company from top to bottom.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

We have purchased many homes over the years and working with Veterans United was really the most smooth loan process we had.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars

They made everything so easy for us

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Mr. John Parker and entire team was great during this whole process. Everything was done at a high level of professionalism. I highly recommend Veteran United to everyone there’s no better team to work with than this one. Total transparency genuine concern for the soldiers is their goal. Thanks again for everything…

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

To my fellow Veterans, I highly recommend Veterans United to assist you with the purchase of your first home. The team of professionals were with me through each step of the VA purchasing requirements, reminders to complete, and a positive support from each team member. Great group of people helping Veterans!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4.5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

This is the 3rd time working with Matt Landis and his team. I have been more and more impressed with their performance and professionalism. This team is beyond impressive and understanding of all concerns and questions through the process.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

I waited years to buy my first home because of how stressful I thought it would be, little did I know it’s the process was flawless with help of great staff. Day and night I could text or call my loan team for any questions I had my loan officer Corey sublett went above and beyond with answering my questions at all hours of the night.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Thank you to the team assigned to me, this whole process has been effortless and they take the time to really explain things to me whenever I dont understand something. Great customer service

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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5 out of 5 Stars

Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very professional and complete organization, they helped me through every phase of this process and helped make this as painless as possible. Great experience, great team.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Photo submission from Claudius P.

My loan team was great and made the process hassle free.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars

Everything was fine for the most part. The only concern I had was some of the paperwork didn’t get updated until the last minute. This led to confusion over us providing a down payment, which needed more paperwork. This all occurred after cleared to close and led to delays in the final underwriting process. It did not affect our final timeline, but definitely added more stress at the end.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Cole and his team were AMAZING! They helped my husband and I purchase our new beautiful home. He listened to what I needed and responded quickly! We are so grateful and would be happy to recommend him without reservation!!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

My team through my home buying process was very helpful and attentive. It was my first time buying a home and they were expertly able to guide me through the process.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

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