Amazing. Always there to answer my questions and reassure me the process was safe.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Clay rose was perfect, kind and God sent for me I thank him from my soul.
The communication is terrible. My self, my agent, and the closer all had issues trying to get ahold of anyone.
Kevin was really outstanding to work with. Pleasant, knowledgeable, prompt and thorough. We’d definitely use him again and recommend him. Great lender!
We had a great experience and great resourceful people helping us the entire time. Shane did an outstanding job, keeping us informed at every step in the process.
Wonderful to work with!
Our home buying experience with Veterans United was a very positive one.
Yes I would reprimand Hailey team work very well to help you move to your new home
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
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Seamless process! The team communicated clearly, used intelligence automation/apps, and walked me through every step with ease!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
My Loan team made this entire process easy and helped me out anytime I had a question about anything
