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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

684

Total Customer Reviews

98.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
527
4
140
3
10
2
4
1
3

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

We used Veterans United to close on a home and refinance, both times they were really good. They were very easy to reach with questions and very informative. Veterans United was able to beat all other lenders each time!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

The team at Veterans Home Loans under Kelly Stephens was very professional and a pleasure to deal with. They always had my best interest in buying my new home which went smooth. Also Jaclyn Flanagan who was my loan processor was very caring, kind and professional. I just can't say enough great things about this team and buying my new home. If your a Veteran like I am and your wanting to buy a home, Veterans United is the only way to go for that home loan.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend

Other than it being difficult to reach some staff on the phone, working with this team was really easy and the team was VERY accommodating. I highly recommend.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Thank you!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

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Experience first-hand why 527 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

You cannot go wrong with veterans United George was my loan officer he walked me through every step of the way simple process

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Also Lisa Made. Great. Fantastic.
All of my team was top of there game.
Almost wish I could do it again.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

George is phenomenal at his career and also is very personable, kind, hard-working and very professional! I have referred clients to George and Veteran's United for about 5 years, for VA, Conventional and FHA loans and most recently, as proud to have used George Eastergard on my personal loan for a USDA home purchase. Anyone who has George in their corner during the loan process will not be disappointed. Top notch!

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Attention to detail a personal interest in each and every thing that was needed to be done was done on time efficiently effectively outstanding

Loan Officer: George Eastergard

NMLS# 1446649

Ready to see for yourself?

Experience first-hand why 527 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Great experience. Ill deaf use Vet United for my next home purchase

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

If you think you can't get a home call VA home loan United Don't tell yourself no because they get everything that you need to help you get in a home

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Keawana C.

Great loan team to work with!! They made this process seem less and effortless.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

As a young first time homebuyer i was definitely lost and had no idea what i was getting myself into. Everyone at veterans united ensured that i was doing everything right and they did everything to help me understand what was going on and make sure the process went as swiftly and pain free as possible.

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Good, easy to navigate experience.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

More Reviews

See all 684 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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