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Greenville, South Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,015

Total Customer Reviews

98.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,015 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

All the folks involved with this transaction were, professional, efficient, knowledgeable and most of all very welcoming to our needs and wants as stated above. Thank you all so much!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

5 out of 5 Stars
Would Recommend

Every single person we worked with or spoke to throughout this process was amazing. Each person in their field was an important part of making this process so smooth.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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This is my third home purchase with VU. Kelly and her team have helped me through a lot of life changes. Thank you all for making this fresh start for myself and my little ones possible. As a single mom, working full time, my schedule is hectic and you guys made what seemed impossible, possible. Thank you!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Kelly and her team at Veterans United Home Loans were professional, educational, and helped make a VA Home Loan Refinance easy as an IRRRL! Thank you all!

5 out of 5 Stars
Would Recommend

First time purchasing a home and it was very nerve wrecking but I knew every step of the way I was in good hands.

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

5 out of 5 Stars
Would Recommend

Kelly and her team were Great to work with, and made the process easy. Thank you for going above and beyond to help veterans.

5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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I think you’all again . I really love this house and going to do everything to keep it thank you very very very much.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Thank you VU! I truly cannot thank you all enough. This has truly been a very pleasant experience and look forward to working with you again soon.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would just like to say this team at Veterans United were fantastic and highly knowledgeable and whenever there was a glitch, they knew how to resolve it immediately. Anyone who is looking for a home needs to request this team specifically.

5 out of 5 Stars
Would Recommend
Photo submission from Keawana C.

Great loan team to work with!! They made this process seem less and effortless.

5 out of 5 Stars
Would Recommend

Satisfied veteran no issues with The staff service and professionalism... great customer service and support for a disabled veteran

4.5 out of 5 Stars
Would Recommend

This is the 2nd time we have used Veterans United and both times were exceptional. They make the process very easy and are very thorough.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 1,015 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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