Being a 1st time buyer I was totally shocked on how smooth things went from beginning to end I'll never been more satisfied with my whole team from Mrs Rowland and her crew at South Atlanta realtor also every one at veterans United everyone gets 5 Stars thanks again Elmore
My team worked tirelessly to keep up with our process. I had no issues or questions that were left unanswered. Any time I requested a call or text from my team it was answered quickly with more information than I expected.
I have always recommended VU to my fellow Vets talking about buying a house.
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The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.
Derek Kriegshauser was incredible to work with. The entire loan process was smooth from start to finish with absolutely zero complaints. He was extremely responsive, knowledgeable, and made everything easy to understand. Communication was clear and timely, and I always felt confident things were being handled correctly. I couldn’t have asked for a better experience and would highly recommend Derek to anyone looking for a loan officer who truly knows his stuff and cares about his clients.
David and Kara (and the website) made the whole buying process very easy for me. Excellent communication and uncomplicated tasking. And thanks for the unexpected “Home” sign!
Overall a perfect experience.
I highly recommend VU!
This is my second time using Veterans United. They work hard to support us and our needs!
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My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Evan & Matt were top-notch, made the process painless, and actually, it wasn't stressful at all. I would recomend these guys and Vetrrans United 100%.John H Richmand
& son JB


