As a young first time homebuyer i was definitely lost and had no idea what i was getting myself into. Everyone at veterans united ensured that i was doing everything right and they did everything to help me understand what was going on and make sure the process went as swiftly and pain free as possible.
We have bought and sold several houses and the mortgage company was always "just okay." They got the job done but did nothing to make themselves memorable. When we started our last refinance, we came across Veteran's United and Kelly's team. Wow! They made the process a breeze and we knew we would be back whenever we needed another loan. When interest rates dropped, it was a no brainer to check in with Kelly again. Thank you Kelly Stephens and Lisa Mace for such a smooth experience on our refinance!
When it comes to VA home mortgage loans, Veterans United is the REAL DEAL!! The whole process from beginning to closing was very transparent, no stress and extremely easy. The VU team kept us in the loop throughout the entire process.
Mrs. Kelly Stephens and Mrs. Jaclyn Flanagan were AWESOME, true PROFESSIONALS! Even though purchasing a new home can be a very stressful experience, they both made it unbelievably easy. We’re forever grateful and thankful, to Veterans United for assisting in making our dream home, truly a dream come true! I will highly recommend Veterans United to all my friends that are veterans.
Please please use Veterans United. They make each step of the process doable. A family first atmosphere that I feel like still calling although my process is finished. if their is any concern they answer all the time. United veterans is an amazing company and if I ever buy another house I will be using them.
Again, very pleased and I would recommend them to my friends and family. I felt they had an understanding of the military member. It seemed to me that in my past loan experiences the other providers struggled with understanding my situation. Also, they were very helpful in providing me information on a VA vs. FHA loan, and they were just as ready to assist me with my FHA loan.
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The process was very smooth and the online check list system that was used to upload any documents requested was easy to use.
Everyone on the team was very nice and easily accessible. They answered any concerning questions I had. Being a first time buyer and having absolutely no idea what I am doing is scary but I’m glad I chose Veterans United.
