Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,756 reviews
651 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,756 unfiltered reviews

5 out of 5 Stars

Rob, Tanner and Nicole were outstanding! They answered the phone when we had a question and were genuinely interested in our process to get our new home closed without any issues.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

This was one of the best experiences I've had purchasing a home. It's my 3rd time buying a home and this, by far was the smoothest. I appreciate the team from start to finish.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

There is no other place. I would do business with veterans. United has my vote hands down.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Just like last time Whitney and her team delivered impeccable service and made this an unbelievably smooth process. Whenever people talk about their home buying experience I always brag about how wonderful Whitney is if they ever can use a VA loan to use her and her team.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

My team was amazing! I couldn’t have ask for a better team than the one i had, they worked in a timely manner to get me closed on my house and answered every question i had! Fingers are crossed if I ever buy again this is my team!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars

Smooth and seamless expierence. Seemed to move at a fast pace.

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

Ready to see for yourself?

Experience first-hand why 356,644 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

I couldnt recommend Alex Dickherber and his team enough

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Stephen Colini, my loan POC, along with his entire team and Brian Ratliff, my title POC, along with his team wear all amazing.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

Ready to see for yourself?

Experience first-hand why 356,644 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The Veterans United staff were incredibly helpful, professional, knowledgeable, efficient and friendly!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

A pleasure to work with, and I would work with them again. 👍👍👍

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

3.5 out of 5 Stars

Appraisal process was a bit confusing and clunky but overall the process went well even over/through the holidays.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

This is my second mortgage using Veterans United and it really couldn't have been any smoother. They have the pinnacle level of professionalism, process knowledge and get it done attitude; I can't imagine myself ever going anywhere else for my mortgage servicing needs. It should be noted, this level of service and dedication is not common in these times, therefore Veterans United truly stands out. Thank you for making our home ownership dream the very best it could be!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top