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Greenville, South Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,045

Total Customer Reviews

98.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,045 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

From start to finish Veterans United made the entire process easy - especially with the customer portal.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

You're not going to find better people than at veterans United. Even though it was a long road with paperwork the day of closing was the best experience. Not only did they have a sense of humor they were all professionals.

5 out of 5 Stars
Would Recommend
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

5 out of 5 Stars
Would Recommend

It was great. The team made it an easy process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding service from the entire team.

5 out of 5 Stars
Would Recommend

Kelly did great. Blair was solid. Grateful for them and the rest of the team.

5 out of 5 Stars
Would Recommend

I had a great experience. I felt that Kelly really cared and was very helpful. Her insight, honesty, integrity and compassion helped me get everything that I needed to do. Kelly and Blair are awesome and I really appreciate them both.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

5 out of 5 Stars
Would Recommend

Overall I was very pleased with the service provided!

5 out of 5 Stars
Would Recommend

Veterans United is extremely helpful when it comes to purchasing a home! They are knowledgeable about the different kinds of loans and the requirements needed. Their help has been instrumental regarding my first home purchase, and I would use them again in the future!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Words cannot express how satisfied we were with the whole veterans united team. They went above and beyond what I expected. Thank you very much

5 out of 5 Stars
Would Recommend

Kelly and her team were outstanding from start to finish and I deeply appreciate all they did for my wife and I to make our dream of owning a home become a reality. Kelly is great and I would highly recommend her without a doubt. A+++

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

This has been the most pleasant and worry free process. Mrs. Stephens was super helpful.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Keawana C.

Great loan team to work with!! They made this process seem less and effortless.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had such an amazing experience with veterans united and Kelly’s team. They helped us so much and we are SO thankful for them

4 out of 5 Stars

And started off a little rough, but Mr. Bob stepped in and made it better

5 out of 5 Stars
Would Recommend

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See all 1,045 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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