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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,007 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,007 unfiltered reviews

5 out of 5 Stars

Aaron Esterle was amazing the whole journey from the approval until I received my keys Aaron was supportive and made sure I understood what I was doing I would give him 20 stars if possible

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4 out of 5 Stars

Upon the initial conversation, the team stood by their reputation. So glad they got me the house I wanted

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Veterans United was easy to work with. We had a tight deadline for a VA Home Loan and they pulled it out. Highly recommend, especially compared to the competition.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Amazing team and very helpful all around with a very smooth system to insure everything is in order to close on a house

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

VA home loans gave me good advice when choosing the area to settle, helpfully recommended a great realtor, and stayed in touch throughout the process to assist when I needed the help. Their help changed a normally stressful process into one more easily endurance and understandable.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars

Katy was great

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Jason and his team were amazing. They were on top everything throughout the whole process. Especially Katie.

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

Ready to see for yourself?

Experience first-hand why 355,140 homeowners give us a perfect score!

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5 out of 5 Stars

I was let down by New Day USA big time; but Veterans United came to the rescue. "No man left behind" by VU for sure; VU loan officers went a long extra mile to make things happen for me.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars

The entire team were phenomenal throughout the process. They were very hands-ons and informative. I appreciated the different levels of staff dedicated to assist in each area of the process. I would recommend them to anyone who is seeking to work with an amazingly professional lender.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

Super smooth! 10/10 recommend if you have the option. Everything went as easy, simple, and smooth as possible. The team they put together actually seemed like they cared and were very nice.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Process was quick, communication was excellent. Customer service was friendly, looked to answer all questions accurately and in a timely manner. Excellent experience.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Wyatt and team were very proactive and ensured every step I needed to take action on was complete in a timely manner to not cause any days in the closing process. They were also very helpful in answering questions and available around the clock.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars

Rob was absolutely great!!!! 10 out of 10 for sure :-)

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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