Our loan officer was great in bring available when we needed her and to help explain many details to us. I do wish for future reference that some things were a little better explained, for example , we did not know that if the appraiser valued the house for less than our offer then it would compromise our loan ... It almost did not go through because of this. Overall Kelly was awesome and extremely timely and efficient! We had a difficult closing and she helped guide us through.
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