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Greenville, SC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,104 reviews
662 new reviews submitted this week!
98.8%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,104 unfiltered reviews

Starting on Page 33 of 37. Return to Page 1

5 out of 5 Stars

Customer service that surpassed all possible expectations. Very genuine and compassionate staff. It is abundantly clear that everyone at VU loves what they do and they love who they serve, their clients.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

I just can't say enough about how wonderful Kelly and Jaclyn were during this process. Our path to our new home has taken over two years and I can honestly say that step by step Kelly has been supportive, informative, and helpful.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Professional, friendly, timely and efficient!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

I thought the staff was great! Just as I was not looking to continue Jared Stephens encouraged me to finish my application with the VA office. I thank him for his patience with me and helping me to find my home.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Great company.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Great people to deal with! Couldn't ask for anyone better!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

1.5 out of 5 Stars

We didn't get our final closing documents for review until an hour before closing and was told that the approval had been pending on our response. How could we approve or appeal the numbers if we don't have the documents that we need sooner

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Veterans United were very easy to work with from the initial inquiry through closing day. Highly recommend.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

The team at veterans united was wonderful and always helpful. Very smooth process to purchase a home. Can't say enough good things about the whole experience.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars

Kelly and Jered Stephens were awesome to work and their assistant Jaclyn was an absolute joy to have on your side. Thank y'all so very much helping my dad find his dream home!!!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Kelly was awesome through a difficult time and was truly a Godsend. I would refer her to anyone! such compassion and hard work.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

I would certainly recommend veterans United to everyone Kelly Stephen and her staff did an outstanding job for the Young's they were very sympathetic to our needs and never hesitated to answer our calls

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

The process was very smooth. Everyone was very helpful in every step of this journey of buying our first home. They made it very easy for us.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Our relator was not helpful so the loan specialist took it upon herself to keep us informed. That was comforting to me and my wife.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Very professional. Quick and efficent

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

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3.5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

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See all 1,104 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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