Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,607 reviews
632 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,607 unfiltered reviews

Starting on Page 25 of 15,087. Return to Page 1

5 out of 5 Stars

Sarah was wonderful she made me feel like a person not a number if it wasn’t for her keeping me updated without me asking I would have pulled out of the deal Brett is a nice guy but the worst agent I ever dealt with he seemed to be looking out for the seller interest and himself not me I had to call for updates but he wouldn’t have any Sarah always had them if she didn’t she got back in a timely manner Brett wanted everything at his convenience he never gave any updates that I didn’t already know I would not recommend him for any veteran getting information from him was like pulling teeth I know he didn’t care because he was getting paid regardless I have no complaints about veterans united the team there was great

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Zach and his team were great to work with!!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
Photo submission from Bradley C.

Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars

Everyone on team was great

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

Ready to see for yourself?

Experience first-hand why 359,984 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Nathan T.

Veteran United, thank you for the very nice blanket with the personalized touch really love it.
Thank you also for making my family feel valued and appreciated and that you loved working to get us in our new home.
Veteran United is a 10/10 and I recommend it.
The Teasley's Family

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Derek and the whole team were all great. They led me through the process. I would like to tell them Thank, you for all you did for us.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Josh and the team was awesome!! Really helpful with everything!!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Veterans United made the whole transition to our new home a breeze. Everyone answered all of our questions before we could even ask!
Mary was phenomenal and made sure to check in on my husband frequently to ensure we were aware of all that was occurring.
Holly was very proactive and explained everything to ensure my husband and I were aware of all of the paperwork that was needed or being completed.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Web site was very helpful. ToDo lists was helpful to track all necessary required documents.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

Ready to see for yourself?

Experience first-hand why 359,984 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Photo submission from Sabrina J.

Veterans United Rocks!!!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top