Very impressed , just a little bit of repetitive question and answering with the documents
Jerry and his team are amazing. They are with you every step of the way. Quickly return any concerns or questions you have. Knowledge and let you know what to expect all the time. I would not trust any other team after dealing with this one. If I could give 10 stats I would.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Sometimes it was hard to reach primary and secondary contacts.
Great communication throughout the process. I understood each step and the to-do list. Great job!
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The organization keeps tabs on all aspects of it. Able to help out with each piece and more depth to get the process to home ownership simpler and easier.
The whole team was great and professional. They walked me through everything that I had questions to. Crystal totally awesome 👌. Thank you so much. 😊 and Happy New Year.
You took out the stress of home buying and followed up with me to make sure I 2as settling into my new home. The perks you offer are helpful.
They called the minute that I put my contact information into the website (which was step 1 of creating an account.) They came at me hard and fast, which I could see being intimidating and overwhelming to some, but it was the fire under my ass that I needed.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Veterans United members were there every step of the way during this entire process. They answered every questions and offered some great suggestions to help guide you all the way through.
10/10 Highly recommend
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Any questions I had were answered as quickly as possible and if I needed help with any services then they got me connected! Would definitely recommend
Amazing work, Scott and Curtis are an outstanding team who went above and beyond to make sure I closed early and were extremely professional.
Veterans United is on top of their game! Thank you to all who helped my wife and I get into our first home! We rented for 15 years and became tired of throwing our money away. Veterans United stepped up the the plate and knocked it out of the park! Thank you so much to every person who put their eyes on hands on our application process!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Perfect experience. So easy!!
We received A+ customer service throughout the entire process. Our questions and concerns were always handled promptly, clearly, and with great care. The concierge service exceeded our expectations, and we would not hesitate to recommend this company to others. Thank you for making the experience smooth and courteous from beginning to end.
Yes , I would. Between Albert and my realtor teri. They made me feel like family.
