Please please use Veterans United. They make each step of the process doable. A family first atmosphere that I feel like still calling although my process is finished. if their is any concern they answer all the time. United veterans is an amazing company and if I ever buy another house I will be using them.
Again, very pleased and I would recommend them to my friends and family. I felt they had an understanding of the military member. It seemed to me that in my past loan experiences the other providers struggled with understanding my situation. Also, they were very helpful in providing me information on a VA vs. FHA loan, and they were just as ready to assist me with my FHA loan.
The process was very smooth and the online check list system that was used to upload any documents requested was easy to use.
Everyone on the team was very nice and easily accessible. They answered any concerning questions I had. Being a first time buyer and having absolutely no idea what I am doing is scary but I’m glad I chose Veterans United.
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I would 100% strongly recommend Veterans United (thanks to George Eastergard, and his team) were overall outstanding!! The process went very smooth, my questions were answered well and in a timely manner, and the team was very patient with me. Technology is not my strong point so they walked me thought some of the steps that I would not have been able to do on my own. I WILL BE LETTING OTHER VETERANS KNOW of the superior customer service with Veterans United!!
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As a Veteran, I really appreciate Veterans United home loans, and in particular, Kelly Stephens and her team of professionals. They are experts at VA loans and how to make the process as easy as possible. For example - we had two properties in mind, one was a century old home that had a lot of potential, and the other was a 1960's split-level. After talking to my loan team we decided that the split-level would be the smarter choice because the other home might have been problematic the the VA inspection. The result was the best home buying experience I've ever had. I would recommend Veterans United to anyone!
