Again, very pleased and I would recommend them to my friends and family. I felt they had an understanding of the military member. It seemed to me that in my past loan experiences the other providers struggled with understanding my situation. Also, they were very helpful in providing me information on a VA vs. FHA loan, and they were just as ready to assist me with my FHA loan.
The process was very smooth and the online check list system that was used to upload any documents requested was easy to use.
Everyone on the team was very nice and easily accessible. They answered any concerning questions I had. Being a first time buyer and having absolutely no idea what I am doing is scary but I’m glad I chose Veterans United.
As a Veteran, I really appreciate Veterans United home loans, and in particular, Kelly Stephens and her team of professionals. They are experts at VA loans and how to make the process as easy as possible. For example - we had two properties in mind, one was a century old home that had a lot of potential, and the other was a 1960's split-level. After talking to my loan team we decided that the split-level would be the smarter choice because the other home might have been problematic the the VA inspection. The result was the best home buying experience I've ever had. I would recommend Veterans United to anyone!
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