Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - through my experience with other closings in the past, I had signed 2 copies at same time for me and the other to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing, so a thank you here to Kelly! A hard copy was finally received on June 10.....

Excellent loan specialist.

Kelly and the rest of the team are amazing and super helpful! I’m a first time homebuyer and they walked me through the whole process made it feel seemless! Thanks so much!

She did a very outstanding job.

Kelly was stupendous and so helpful. She made this big decision and sometimes hectic process so easy.

Kelly was very helpful and knowledgeable. She provided great information throughout the process.

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Kelly, and everyone on her team, we're great to work with! They reviewed everything we sent within hours of us submitting it and were always there to answer our questions. Highly recommend this group!

Kelly was beyond wonderful. Even outside of business hours she was responding to our calls and emails. She did an amazing job at making us feel valued and answered all our questions timely and appropriately. A true professional!

Kept us informed about every step of the loan process so they were no surprise so we knew what was next. Great job kelly

Went above and beyond