Kelly Stephens has worked as a VA mortgage specialist since February, 2006, and she’s loved every minute of it. The proud mother of two handsome boys, she enjoys the opportunity to work side-by-side with her husband to serve those who have served our country. They love to do anything outdoors, like hiking, skiing, gardening, or even sitting on the porch with a good book. They are proud to call South Carolina home and look forward to helping even more homebuyers fulfill their dream of homeownership in this beautiful state.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - through my experience with other closings in the past, I had signed 2 copies at same time for me and the other to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing, so a thank you here to Kelly! A hard copy was finally received on June 10.....
Kelly was very knowledgeable and helpful
She was great! She answered all my questions and was very quick and easy to reach.
Kelly was absolutely great to work with. I will say that at times she was very hard to get a hold of on the phone. However, if you followed up with email she would usually get back fairly quickly with that.
I've used Kelly Stephens and her team twice now! If I have any future mortgage business, I will only call Kelly for assistance!