Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - through my experience with other closings in the past, I had signed 2 copies at same time for me and the other to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing, so a thank you here to Kelly! A hard copy was finally received on June 10.....

Kelly was very knowledgeable and helpful

She was great! She answered all my questions and was very quick and easy to reach.

Kelly and the rest of the team are amazing and super helpful! I’m a first time homebuyer and they walked me through the whole process made it feel seemless! Thanks so much!

Very professional

Kelly was absolutely great to work with. I will say that at times she was very hard to get a hold of on the phone. However, if you followed up with email she would usually get back fairly quickly with that.

Kelly was very helpful and knowledgeable. She provided great information throughout the process.

I've used Kelly Stephens and her team twice now! If I have any future mortgage business, I will only call Kelly for assistance!