Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - through my experience with other closings in the past, I had signed 2 copies at same time for me and the other to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing, so a thank you here to Kelly! A hard copy was finally received on June 10.....

Kelly is awesome, helpful and helped me so much. Thank you from the bottom of my heart. You're a definite asset to Veterans United!!!

Kelly and her team, Jared, Kendra, Jaclyn, especially, made this experience so positive, never flagging with their enthusiasm to make this home buying journey a wonderful and life-changing event.

Kelly and the rest of the team are amazing and super helpful! I’m a first time homebuyer and they walked me through the whole process made it feel seemless! Thanks so much!

Very patient, tolerant and quite knowledgeable. I was not always the easiest to work with. Readily available.

Kelly was extremely responsive when I would ask her a question. She’s top-notch and very professional I would recommend her to everyone

Kelly was very helpful and knowledgeable. She provided great information throughout the process.

This is our 2nd time with Kelly. She and her crew are amazing.

Kelly provided me with superb service throughout my home finance journey with Veteran’s United! The expertise, education, support and guidance she provided me regardless of my questions and/or anxiety was immeasurable! I had the utmost confidence and trust in Kelly and all of her staff at the Piedmont office!