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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,447 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,447 reviews from Louisiana

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5 out of 5 Stars

The entire team were phenomenal throughout the process. They were very hands-ons and informative. I appreciated the different levels of staff dedicated to assist in each area of the process. I would recommend them to anyone who is seeking to work with an amazingly professional lender.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

The entire process was smooth and everyone involved was very helpful

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Such professional and personable group of people that it was my joy to work with. We’re with me every step of way. Am now in new home and loving it. Thanks to my new family Veterans United.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Photo submission from Felix J.

Could have done it without my Team!
Team Kait & Team Katie

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars

I couldn’t believe how easy it was, it was kind of overwhelming at first, because there were several people reaching out at the same time, but i was informed this was my team and it was smooth sailing from there.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

The whole team at Veterans United were absolutely amazing i would recommend any of them in a second this was a great experience for as I was very nervous about making this major purchases they made it so much easier

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

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5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Ryan, Dawn, and their entire team were great. Phone calls, texts, and emails. Great communication and always timely response. Top tier and highly recommend. Thank you guys and God Bless each of you. (The Mezieres)

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Benjamin is awesome knows everything you’ll ever need to know or ask. Couldn’t have asked for a better loan officer to help through this process. He got us all set up and never was hesitate to reach out to us for anything. I applaud him for going above and beyond for us. Like talking with your best friend thanks Ben

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Photo submission from Alonzo J.

Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

Our team was amazing!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

This was the first time I have purchased a home by myself and it was nice to have the team that Veteran's United put together to help step me through the process of purchasing a home. I really loved the online checklists to help me stay on track with what was needed. I am so grateful for Veterans United for helping become a home owner.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars

At the beginning it did feel as though some of the communication was lacking but as things picked up the team was quick to communicate and touch base. In the end Laura and her team were professional, polite, understanding, and straight forward. All the necessary requisites to making a successful home purchase.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Congratulations to veterans United and to myself with being associated with Cameron Whittaker and his small team Dylan Courtney and Candace they helped me immensely and continue to have my back when things were looking a little bleak I am so fortunate to have been blessed with the teamwork of Cameron and his team I never met any of them but speaking many times on the phone I was highly fortunate that they were on my side helping me through the process of achieving a home loan veterans United they are a true feather in your cap there's an old saying don't fix it if it's not broke God bless and thank you again veterans United

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Awesome loan team with Mike and his staff, very knowledgeable and always answered all of my questions.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

2 out of 5 Stars

No, I would not recommend it to anyone. It was extremely stressful, too disorganized, poor communication, not enough information given, and very confusing to go through . I was recovering from a surgery and they made the stress from that even worse. I had a fainting episode and had to go to the hospital again during this period of waiting for everything to go through.

Response from Veterans United

Hi Jeremy,
I’m really sorry to hear how hard this experience was for you, especially while you were recovering from surgery. Going through a home loan is already a lot, and feeling confused or left without the information you needed can add stress you shouldn’t have had to carry. I can understand why this left such a difficult impression.

If you’re open to talking more about what happened, we’d really appreciate the chance to review your experience and see how we can support you better. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.

Thank you for sharing what you went through. I’m here if you’d like to talk.

5 out of 5 Stars

Hayleys Team was Fantastic, I greatly appreciated their Hard work. 1000% the best experience I have ever had, Thank you.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Photo submission from Brionne D.

I would truly like to thank the entire team for their support and guidance throughout this entire experience. They made it as pain free as possible

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Veteran United is The Best They are Number 1 in American Today. . !!!!! Have A Blessed Thanksgivings & And A Blessed Xmas & New Year. !!!!!! The Sanders Family’s.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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