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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
209,243 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 209,243 Army service member reviews

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5 out of 5 Stars

Everything from helping me improve my credit to closing on our home. Veterans United has been fantastic!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Is 11 an option?!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

tanya is amazing works fast and responds quickly!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

This was the second home I've purchased through VU, and they excelled both times. Nick, Nico, and Maria were professional, well informed, and helped us navigate the process with zero stress. I will call them again if I buy another home.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

1.5 out of 5 Stars

My loan team was courteous but they lacked attention to detail with my closing resulting in a very tense 24 hours prior to my closing. They failed to read my initial contract and instead of me receiving 2400 back at closing I ended up having to pay 1600 which my team then credited my loan so that at closing I did not have to pay that amount which could have been avoided if they were meticulous looking though the initial builder contract and all of the addendum included with the contract. Jeremy in particular seemed to always be out of sorts. They had the wrong realtor information for most of the process when my realtors information was on my contract as well. He sent incorrect information through email as well and stated it was just a template and didnt mean to send it to me. I just felt his professionalism was lacking and then at the last hour it came back to bite me in the rear. I wished they read all the documents and went through them with a fine tooth comb before making false promises and guarantees then less than 24 hours before closing then catching a mistake that should have been caught on the first day.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Super fast loan process. My team was excellent the whole way from beginning to end answered all my questions and addressed all my concerns promptly. I couldn’t be more thankful for these amazing people!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Buying a house can be overwhelming, but Karol team made it extremely exciting and easy. I am army active duty found a house online near to my duty station and wanted to buy it. I was not able to see the house, or be there on closing date in person. The team was professional responsive, and truly made me feel supportive though the process. Amanda, Karol, phoebe thank you and I will highly suggest this team to any one looking to buy.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Outstanding service from start to finish. Excellent job by Janeanne and her staff

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

0.5 out of 5 Stars

Working with VU has been a nightmare. Some say my treatment from VU was age. I feel it was because I’m Black. My main objective now it to pay this loan off and forget this whole ordeal. I’m only one person that have given you a poor review. I hope what happened to me has not been a pattern. Theses are my true feelings and you knew all along that I felt I was targeted.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Scott and Christina are absolutely the Best. From beginning to end the have been with us the whole process and explained everything along the way. Christina was so professional and easy to work with. She is absolutely the Best!!

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Ty, Jake, and the rest of the team made this as easy as it has ever been. They were there to answer my questions and were always supportive and helpful. I would highly recommend Veterans United.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Amazing service with a smile. True professionalism each step of the process. Great Communications with the entire Team. Website easy to navigate, , status easy to see,, To-do list prominent, upload fast. I can't thank Brian and the Team enough for a seamless transactions.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4.5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

This has been one of the easiest experiences that I’ve ever had and the people are what made it so effortless. Starting with Jonathan and ending with Scott and his team. Jonathan, Scott, Mason and the rest of the team working in the shadows, THANK YOU ALL SO MUCH!!! It’s been a pleasure working with you all and Merry Christmas.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

The entire team was heaven sent! From the beginning they were friendly, professional and patient. I already told some friends about you all. Thank you once again for EVERYTHING!!!!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars

Chris Rohr and his team at Veterans United was there holding my hand the whole entire way up into the day of signing they were very professional. They were very helpful and I couldn’t ask for a better team. I would definitely recommend Veterans United Chris Rohr and his team any day.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Working with Danny Reyna and his team at Veterans United was truly exceptional. From day one, Danny made the entire homebuying process smooth and clear, — even while we were handling everything remotely. His communication, guidance, and patience were unmatched.Honestly, none of this would have been possible without him and his incredible team. They went above and beyond for us every single step of the way.If you’re looking for someone who genuinely cares, understands the VA loan process inside and out, and will treat your situation with priority and professionalism, Danny is the one.100/10 — absolutely recommended.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

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