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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

699

Total Customer Reviews

98.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 326 Army service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Travis Hurdlow

NMLS# 723804

5 out of 5 Stars
Would Recommend

I highly recommend your company. Easy to work with. Caring and patient. As a vet it's refreshing to be so at ease with a company who puts you before themselves.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United really had our backs the entire way. The team members kept us up to speed on everything we needed to know. They checked in regularly and made sure all of our needs were meet. My husband and I are so grateful for all of their hard work and effort.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

The team at Veterans Home Loans under Kelly Stephens was very professional and a pleasure to deal with. They always had my best interest in buying my new home which went smooth. Also Jaclyn Flanagan who was my loan processor was very caring, kind and professional. I just can't say enough great things about this team and buying my new home. If your a Veteran like I am and your wanting to buy a home, Veterans United is the only way to go for that home loan.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Thank you!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Good, easy to navigate experience.

Loan Officer: Kelly Stephens

NMLS# 58755

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Experience first-hand why 539 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

We have bought and sold several houses and the mortgage company was always "just okay." They got the job done but did nothing to make themselves memorable. When we started our last refinance, we came across Veteran's United and Kelly's team. Wow! They made the process a breeze and we knew we would be back whenever we needed another loan. When interest rates dropped, it was a no brainer to check in with Kelly again. Thank you Kelly Stephens and Lisa Mace for such a smooth experience on our refinance!

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Initially I was anxious about the whole process but after my first phone call I got the sense that I was going to get legit assistance with every from credit counseling to my Monday morning to do list. I would certainly recommend Veterans United to any service member who is buying a home.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Please please use Veterans United. They make each step of the process doable. A family first atmosphere that I feel like still calling although my process is finished. if their is any concern they answer all the time. United veterans is an amazing company and if I ever buy another house I will be using them.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Mr. George Eastergard is the man to call, but the entire team including Ms. Lisa and whomever I didn’t know working behind the scene, thank you so much I really appreciate the hardwork and dedication.

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Jaclyn Flanagan was a great help to me. Very knowledgeable and patient with my questions.

Loan Officer: George Eastergard

NMLS# 1446649

Ready to see for yourself?

Experience first-hand why 539 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Keawana C.

Great loan team to work with!! They made this process seem less and effortless.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

You won't find a better company to get your mortgage through!

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend

Excellent service and people! Can’t recommend them enough!

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Everyone was available when needed and informative

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

My wife & I are returning customers and we return because of the professional & awesome staff in the Powdersville Office. Kelly & Jaclyn are awesome.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Very professional and easy to work with. Always happy to answer any questions and explain anything I didn’t understand! Very highly recommended. Thanks for everything!

Loan Officer: George Eastergard

NMLS# 1446649

More Reviews

See all 699 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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