This company is simply amazing! I have bought homes off and on all throughout my military career, and been all over the world, and never has it been as convenient buying a home!!! VU has such great customer service, the absolute best I've ever had!!! Shandler Rogers, Cindy White, Kayla Humphrey, Tauren Williams, all with Veterans United were honestly like family and amazing!!! LtCol (R) Mark Rogers.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
They were able to acquire financing and insurance for the home. They did lack a little in communication with the title company and the realtor.
This was THE simplest home buying experience I have ever encountered. They do all the thinking for you, and even think of things you haven’t thought of. A very stressful experience that was wonderfully devoid of stress.
It was an awful experience and if I would have had more time before closing I would have stopped dealing with Veterans United and found another company.
I declared all my assets at the onset of the loan process yet had to show proof every time I moved money from one account to another. They continually asked for bank statements that had not been published yet. Thankfully my bank gave me a “short” statement to cover their ridiculous taskers.
This was my 3rd VA loan. Every ridiculous ask from Veteran’s United was explained to me as a requirement for a VA loan. Yet no other mortgage company I had dealt with before had those requirements so someone isn’t telling the truth.
The worst part was the last minute approval for the loan. I was still submitting documents 6 DAYS BEFORE CLOSING even though we applied 45 days prior. I had to make a last second contingency plan in the event this loan fell through, that’s how bad it was.
The entire process was stressful and nerve wracking. They are not a professional company. It was not like any process I had ever experienced before.
The final annoying thing was their “considere service.” I guess they sell our information to 3rd party vendors and the guy trying to sell us a security system was a real piece of work. They even say they were referred by Veteran’s United.
I look forward to paying off this loan and will never do business with them again.
Charlie and Amanda helped me every step of the way and did are personable and professional at what they do .!! Great working with them .!
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Veterans United’s customer service is unmatched. I would recommend them time and time again!
My home buying process went smoothly and it was very easy. There was no confusion with the process or what was happening. I had peace of mind and hardly any stress through the home buying process.
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Hey Tyson I was actually quite impressed from the start to finish you hung in there with Peter and your team Eric I was overwhelmed never experienced anything about the professionalism that you provided for me thank you so much I'm in the new home working on it and I'm actually quite excited
They always put in the extra effort to ensure their customers and vets are taken care of.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!
The entire loan process went smoothly. It was helpful that I am relatively computer literate.
