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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

699

Total Customer Reviews

98.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 109 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Travis Hurdlow

NMLS# 723804

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

We used Veterans United to close on a home and refinance, both times they were really good. They were very easy to reach with questions and very informative. Veterans United was able to beat all other lenders each time!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Great experience. Ill deaf use Vet United for my next home purchase

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

As a young first time homebuyer i was definitely lost and had no idea what i was getting myself into. Everyone at veterans united ensured that i was doing everything right and they did everything to help me understand what was going on and make sure the process went as swiftly and pain free as possible.

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

The process was very smooth and the online check list system that was used to upload any documents requested was easy to use.
Everyone on the team was very nice and easily accessible. They answered any concerning questions I had. Being a first time buyer and having absolutely no idea what I am doing is scary but I’m glad I chose Veterans United.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

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Experience first-hand why 539 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Excellent service!. Being active duty, swingshift and not being able to have my phone on me due to work reasons would have made it difficult for other VA Lenders. Veteran's United worked hard to help me and my wife's dream come true!. You can upload all your required files and download them if you need it. They are very understanding and very knowledgeable. I recommend them 100%

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Simple, fast, and very helpful at navigating the home buying process!

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

We loved working with Veterans United! Our pre-approval was completed same day, they responded to all of our questions in less than 24 hours, very professional staff, and the online system to submit your information and see where you are in the process is very user friendly. Our loan specialist was able to get us to close a week early - we would definitely use them again if we ever buy another home.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United made what I had imagined to be a painful process into a wonderful one. They were very professional and the tools they use to guide you through the process are very intuitive, making it very smooth and easy. Mostly they were all just kind and considerate and genuinely happy to help me throughout the process. I felt sincerely welcomed to the Veterans United family as well as the upstate of South Carolina. Thanks to Kelly and Jaclyn and the entire VU team for taking the pressure off of what can be a difficult time and making it a very enjoyable one.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Wardlaw

NMLS# 1949638

Ready to see for yourself?

Experience first-hand why 539 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Kristen P.

So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Top job always had the answers

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

This was the best loan experience we have had. I hope to never move again, but if we did I would choose Veterans United.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Be prepared for a timely and worry free experience. As long as your submitting your information they will give a consistent and hard push forward to finalize your mortgage.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Fantastic company who I would recommend to any veteran! They really take care of you and my experience was great from start to finish!

Loan Officer: Kelly Stephens

NMLS# 58755

More Reviews

See all 699 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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