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Greenville, South Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

983

Total Customer Reviews

98.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The process was smooth as butter from start to finish. George and Blair did an awesome job guiding me through the process as a veteran and first time home buyer.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Over all, I think Kelley has a really approachable and competent team. This is what a Loan Team should be. I felt like I was talking to people I actually know throughout the whole process. They never leave me out of anything and were always in contact. The closing date I needed was almost impossible but they made it happen.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Appreciate the simple application and help throughout the loan process. Great work.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Overall the process was great. Thank you Katie(sp) for your awesome customer service. You were great. Thanks again for all of your help.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
3 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VETERANS UNITED HOME LOAN IS AWESOME . I PUT THEM IN THE SAME CATEGROY AS I WOULD PUT USSA. 2 YEAR AGO I WAS HOMELESS. RECOVERING FROM CANCER TREATMENT AND SURGERY. FIRST I THANK GOD FOR GIVING ME A SECOND CHANCE AT LIFE AND VETERANS UNITED LOAN FOR BRINGING ME HOME.

4.5 out of 5 Stars
Would Recommend

Overall everyone was amazing and I would highly recommend this team to anyone who wants an easy home buying process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Keawana C.

Great loan team to work with!! They made this process seem less and effortless.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall George, Beth, and Justin were great and I recommend them to anyone who is looking to purchase a home in South Carolina. Thanks again for the closing gift, which is always a nice surprise from VU!

5 out of 5 Stars
Would Recommend

Amazing the process was so smooth from beginning to end for us they answered all questions we had anytime any day.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I want to say thank you to the Veterans United team. I really appreciate the hard-work and dedication on helping us finding the right home for us. We are looking forward to continuing our relationship with the team and will be recommending your team to more families in the area.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both George and Ramona did an amazing job throughout the home buying process. Goerge did any amazing job letting us know what to expect so we can prepare ourselves during the home buying process. Goerge always gave us fed back and answer all our calls when needed.

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See all 983 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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