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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

715

Total Customer Reviews

98.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 331 Army service member reviews

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5 out of 5 Stars
Would Recommend

My wife & I are returning customers and we return because of the professional & awesome staff in the Powdersville Office. Kelly & Jaclyn are awesome.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Very professional and easy to work with. Always happy to answer any questions and explain anything I didn’t understand! Very highly recommended. Thanks for everything!

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Any veteran looking to purchase a home please give Kelly Stephens a call at Veterans United.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

VU made the process simple, quick and accurate. My sincere thanks to all involved for professionalism and dedication to customers.

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

The Veterans United team made my process so smooth and simple. They all helped me every step of the way and were quick to get things done and get me in my house!

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Very professional, no hassle process. Every thing is done in a timely manor.
Outstanding service can not say enough about Kelly and her team.

Loan Officer: Kelly Stephens

NMLS# 58755

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Experience first-hand why 550 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Kelly, and everyone on her team, we're great to work with! They reviewed everything we sent within hours of us submitting it and were always there to answer our questions. Highly recommend this group!

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Kelly and her team were GREAT. I started in the Lighthouse program and was treated with respect and dignity the entire time. After Lighthouse, The two people I verbally spoke with were Jared who was a wealth of real world information and just a cool down to earth person to talk too. The Rockstar was Jaclyn Flanagan, She kept everything moving forward. She was always upbeat and positive whenever I spoke with her. communication from everyone on Kelly's team was top notch via email also. Anytime I had a question it was answered regardless of it was on a weekend. I highly recommend Veterans United (specifically Kelly's team) to every vet looking for a home.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United Homes Loans is a great place to start looking for a home.They made me feel like I'm the only they're working with. I love the online applications.

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

I am so thankful for Veterans United. I can't say enough how wonderful the experience was working with them. They made our dream of becoming home owners come true. They went above and beyond in taking the stress out of the home buying process. Thank you Veterans United.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

I would use Veterans United 10 out of 10 times when getting a VA home loan. The entire experience was made less stressful due to the hard work of the staff.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United treated me wonderfully. I would definitely seek them in the future again if need be.

Loan Officer: Kelly Stephens

NMLS# 58755

3 out of 5 Stars
Would Recommend

The loan processing department is not communicating with closing attorneys office.
We uploaded all required information in Veteran’s United but the attorney’s office is asking same information from us.

Response from Veterans United

Thank you for this information Sheldon. A member of our Client Advocate Team is available to call or email for additional details. It is our goal to promote the best communication within our teams and consistently deliver an outstanding client experience. Thank you for your service.

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

Ready to see for yourself?

Experience first-hand why 550 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

great to work with

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I would refer any veteran to Veterans United based on my experience. They really took the fear and steer out of the equation.
Thanks again!
Jon

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Experience was overall okay. I'd recommend VU to my fellow vets.

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Would highly recommend VUH to anyone. Thanks again.

Loan Officer: Kelly Stephens

NMLS# 58755

More Reviews

See all 715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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