Kelly Stephens has worked as a VA mortgage specialist since February, 2006, and she’s loved every minute of it. The proud mother of two handsome boys, she enjoys the opportunity to work side-by-side with her husband to serve those who have served our country. They love to do anything outdoors, like hiking, skiing, gardening, or even sitting on the porch with a good book. They are proud to call South Carolina home and look forward to helping even more homebuyers fulfill their dream of homeownership in this beautiful state.
Kelly was absolutely great to work with. I will say that at times she was very hard to get a hold of on the phone. However, if you followed up with email she would usually get back fairly quickly with that.
I've used Kelly Stephens and her team twice now! If I have any future mortgage business, I will only call Kelly for assistance!
I worked closely with Kelly both times and felt very confident in her professionalism, expert knowledge on loan process and always available for any of my questions. Kelly is the reason I returned to Veterans United Loans for a second time!
I am the manager in the wholesale industry in which customer service makes or breaks us. Kelly embodies every quality of what exceptional customer service should look like. I never once felt like I was bothering her or anyone on her team, and that responded quickly to every question I had.
Stayed on top of things when I was getting frustrated
Responded quickly to questions within reasonable amount of time. Usually with an hour or less.